Terms & Conditions


  1. “Jenny Bakery Singapore Reservation” System (JBSR) is only for Singapore based customer collection only.
  2. JBSR is to serve and facilitate the ease of buying the Jenny Bakery Cookies without worrying about not able to get the cookies at the shop.
  3. By having a Reservation “Ticket” issued, you are guaranteed that the cookies are reserved for you BEFORE you come to our store.
  4. “Reservation” or “Booking” terminology defined as
    1. You “Reserve” the cookies using this website (1-3 weeks) in advance for SELF COLLECTION at Jenny Bakery Singapore @422 AMK Ave 2, #01-2534, Singapore 560422
  5. You can book our cookies provided you have a
    1. Valid email
    2. Mobile number (A number we can contact you via Whatsapp/SMS/WeChat)
  6. You can now book up to 2 weeks in advance for the cookies. You must collect on the stipulated collection timing from
    1. Friday 12PM – 7:30PM
    2. Saturday 12PM – 7:30PM
    3. Any cookies not collected after Saturday 7:30PM will be released to walk-in customer on Sunday
  7. JBSR do not require any deposit or booking fee for this service (at the moment) but if we found out that you are misusing it, we will ban you from using the system.
  8. JBSR will required your actual Name, Mobile and Email for this service.
    1. In using JBSR, you are to consent to Jenny Bakery Singapore to have the basic information stored in our system for the Reservation Processing.
    2. JBSR will delete all booking details after the event has expired after 1 month.
    3. We will protect your identify to our best ability and will not share with any third party.
    4. If you do not feel safe about using this service, please do not use and go to our shop and buy as per normal.
  9. To ensure our valued customer are having the freshest cookies from Hong Kong
    1. Once booking is successful, you MUST collect the cookies at a pre-allocated collection time. Failure to collect constitute a “no-show” and we will ban you for 2 “no-show”.
    2. If you failed to collect the cookies at pre-allocated time, we will release your pre-order cookies to the general walk-in customer on Sunday.
  10. Please note that we do not entertain special requests via phone/email as we simply do not have the manpower to monitor each request.


Love with Cookies
Team Jenny
[email protected]
Jenny Bakery Shop Contact: 92357320
Jenny Bakery Singapore, 422 AMK Ave 3, #01-2534, Singapore 560422

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